Aseem Malhotra

Aseem Malhotra is a seasoned professional in customer success and technical support management, currently serving as Senior Director of Customer Success at Zscaler since September 2021. Prior to this role, Aseem held the position of Director for Services Support at Citrix Systems India P Limited, overseeing key service portfolios in the Asia and India subcontinent. Aseem's extensive experience at Citrix also includes roles as Principal Support & Services Manager for Asia Pacific and as Technical Support Manager, where success was achieved through collaboration with cross-functional teams to enhance customer retention and operational stability. Previous roles at Aricent and Convergys contributed to Aseem's strong foundation in technical support and operations management, beginning a career in support management over two decades ago. Aseem holds a Bachelor of Computer Application from Punjabi University and an MBA from Symbiosis Centre for Distance Learning.