Rodney Moody is a Support and Training Manager of TCS Products at Zumasys, where he works with customers to solve their toughest technical challenges and to educate and train them on how to use technology to deliver better business outcomes. Before joining Zumasys in 2019, Rodney managed end-user support and training at Total Computing Solutions (TCS), a Utah-based provider of MultiValue database solutions for higher education retail customers.
As part of the Zumasys team, Rodney is working with Zumasys’ own support and development staff to get them trained up on the intricacies and features of the TCS portfolio so they can help customers troubleshoot issues quickly and efficiently. He’s excited to leverage Zumasys’ deep bench to augment his own support resources and provide timely support to his customers while finding new ways to help them grow their business. He’s confident that, with Zumasys’ extensive development expertise, TCS products will become easier to use and troubleshoot, thereby reducing strain on his support staff and freeing them up to work on mission-critical projects.
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