Michelle Pong

Michelle Pong has a diverse work experience spanning various industries and roles. Their most recent position was as a Strategic Customer Success Manager at Zuora, starting in November 2021. Prior to that, they took a career break from 2018 to 2021 to start and care for their family.

Michelle also has experience as a Customer Success Apprentice at SV Academy, where they worked from August to September 2021. Before that, they served as a Clinical Researcher at Albert Einstein-Jack D Weiler Hospital-Division of Montefiore Me from June 2013 to November 2014.

In addition, Michelle worked as an Oncology Research Lab Technician at the University of Southern California from July 2010 to June 2011, where they published a research paper on IGF-1 receptor-mediated signaling. Their earlier experience includes working as a Customer Relationship Management Business Consultant at IBM from August 2006 to June 2009.

Michelle Pong pursued their education history in a chronological manner. In 2002, they enrolled at the University of Southern California, where they completed their Bachelor of Science degree in Business Finance and Management in 2006. Following that, from 2009 to 2010, they attended Scripps College for a Post Baccalaureate Premedical Program.

In 2011, Michelle embarked on their medical education journey at Albert Einstein College of Medicine, where they pursued a degree in Medicine. This MD program lasted until 2017, indicating that they were a dedicated MD candidate for a significant duration.

In terms of additional certifications, Michelle obtained the following certifications in September 2021: Customer Success Fellowship - Cohort 6 from SV Academy, Customer Success Manager Level 1, and Customer Success Manager Level II from Gainsight.

Overall, Michelle Pong's educational journey demonstrates a diverse range of academic pursuits, including business and finance, premedical studies, and a focus on medicine with an MD candidacy.