Natalie Kalas is an accomplished professional in customer success and strategic operations with extensive experience at Zuora, where Natalie has held multiple leadership roles since December 2015, culminating in the position of Head of Customer Solutions. During this tenure, Natalie managed the Asia Pacific customer base, achieving over 200% growth and conducted optimization workshops to enhance customer business processes. Previously, Natalie served as an Account Manager at Euclid Analytics, managing relationships for 40 client accounts, and as a Splunk Consultant at Function1, completing the Splunk Residency Program. Natalie’s career beginnings include roles at Deloitte as a Senior Transactions and Business Analytics Associate, where critical litigation support was provided, and internships in business intelligence and tax at Empower IT and BDO, respectively. Natalie holds a Bachelor of Science in Accounting and Spanish from American University.
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