Vinay Gopal

Vinay Gopal has a diverse work experience spanning several companies.

Vinay most recently worked as the Director of Customer Success at Zuora starting in September 2022.

Prior to that, they held the same role at HighRadius from January 2022 to September 2022. During their time at HighRadius, they also served as the Associate Director of Customer Value from January 2020 to February 2022. In this role, they led a team of Customer Success Managers and focused on driving retention, adoption, and engagement for US and UK customer accounts. Vinay also played a key role in customer stakeholder management, building a world-class customer success team, and addressing escalated client issues. Additionally, they collaborated closely with the sales team and provided feedback to the Product and Engineering teams.

Before HighRadius, Vinay worked as a Senior Manager of Customer Success at E2open from January 2018 to November 2019.

Earlier in their career, they held roles at Zyme, where they worked as a Customer Success Manager from January 2015 to January 2018, and as a Senior Manager of Client Services from January 2007 to January 2015. In these positions, they were responsible for client management, operational processes, engagement with clients, and driving internal automation and process optimization. Vinay also led quarterly client business reviews and monthly client business updates.

Vinay's earliest work experience was as a Lead at Cross Domain Solutions from October 2005 to January 2007.

Vinay Gopal completed their Post Graduate Diploma in Business Administration (PGDBA) with a specialization in Operations from the Symbiosis Institute of Management Studies. This education was obtained from 2005 to 2007.

Vinay also holds a Bachelor's degree in Mechanical Engineering (B.E) from Visvesvaraya Technological University, although the specific years of study are unknown.

Additionally, Vinay Gopal has obtained a Project Management Professional (PMP) certification from the Project Management Institute in November 2019.

There is no information available regarding their education at Sri Rama Trust, including the degree obtained or field of study.