Manohar Reddy D Suman is an experienced IT professional with a career spanning over 18 years, currently serving as an Application Engineer at ZSL Inc since October 2012. In this role, Manohar has excelled as a ServiceNow and Azure DevOps Deployment Coordinator, along with responsibilities as a JIRA Support Administrator and IT Service Desk Lead. Previous experience includes a tenure at Tech Mahindra as Tech Team Lead of IT Service Desk and as an IT Service Desk Analyst, where Manohar contributed significantly to ITIL-certified service management, ITSM Remedy Suite migration, and analytics. Early career experience at Sutherland involved providing technical support for HP products. Manohar holds a Bachelor of Engineering in Electronics & Communications from St. Joseph's College Of Engineering and a Bachelor's degree in Computer Science from St. John's International Residential School.
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