Leonardo Hefer

Leonardo Hefer is an experienced banking professional currently serving as Head of Business Shared Services at Access Bank Plc since March 2023, overseeing the bank’s shared services and specialized functions while enhancing operational performance. Previously, Leonardo held multiple roles at Bidvest Bank Limited from February 2003 to February 2023, including Senior Manager of Global Markets Operations, where responsibilities involved managing products, technology, back-office operations, and quality assurance. Additional roles encompassed strategic consulting as the Information Technology Business Partner Head for Treasury, developing corporate FX platforms, and managing back-office functions. Earlier experience includes positions at Nedcor Investment Bank, starting as a Junior Accountant. Leonardo’s educational qualifications include a Certified Six Sigma White Belt and certifications in Agile Project Management and Management and Leadership from renowned institutions.