Magali Martinez

Magali Martinez is a seasoned professional with extensive experience in customer success and operations management across various sectors. Currently, Magali serves as a Customer Success Manager for the RedEye Product at Accruent. Previously, Magali held the position of Senior Customer Success Specialist at Roi-AI, a company focused on optimizing recruitment channels through automated technology. Prior roles include Senior People Operations Coordinator, HR Ops/Talent Coordinator, and EMEA Customer Success Manager at Pendo.io, a leader in product engagement solutions, and Customer Success Manager at Hootsuite, where Magali developed strong client relationships and drove product adoption. Other experiences include supervisory and technical roles at Apple International Distribution, account management at ALICE EVENEMENTS, and various positions in public relations and event planning early in the career. Magali holds a Master's degree in Media and Internet Technology from École de Journalisme et de Communication d'Aix-Marseille, along with a Bachelor's degree in Marketing and Communication.