Alonso Esteban Zapata Díaz

Alonso Esteban Zapata Díaz is an accomplished professional with extensive experience in business analytics and operations management. Currently serving as an Operations Associate at Agora Partnerships, Alonso focuses on detailed analysis and documentation of macro processes, and the generation of comprehensive project reports. Previous roles include Business Intelligence Merchandise Specialist at Dafiti Group LATAM, where Alonso led continuous improvement projects and data analysis for major brands, and as a Merchandising Analyst at Dafiti, contributing to data-driven decision-making. Additionally, experience includes consulting for PNUD Colombia, operations analysis at Rappi, and quality coordination at Distribuidora Industrial Godoy S.A.S., where Alonso successfully renewed ISO 9001:2015 certification and implemented Lean methodologies. Educational qualifications include a degree in Industrial Engineering from Universidad Icesi and specialized training in quality management systems.