Lauren Wallace

Revenue Operations Manager at AkitaBox

Lauren Wallace has over seven years of experience in sales and marketing operations. In 2022, they began working as a Sales and Marketing Operations Manager at AkitaBox. Prior to this, they worked as a Customer Success and Sales Manager at BeyondHQ from 2021 to 2022. From 2015 to 2021, they worked at Emsi in various roles, including Head of Client Services, Real Estate; Senior Account Executive, Universities; Account Manager, Universities; Operations Executive Assistant & Process Analyst; and Marketing Operations Assistant. In these roles, they were responsible for client relationship and expansion, solving problems with clients using LMI, supporting program alignment, student outcomes, market research, and so on, supporting 3 SAAS products, building relationships with clients, hosting trainings, and upselling clients into new solutions. Lauren was also responsible for building a predictive pipeline system, tracking individual rep activity and sales, prepping data for 1:1 meetings, data analysis for all sales-related metrics and strategy, region breakouts, Salesforce improvements, process improvement between sales activity and CRM, PIP preparation, and cross-checking comp agreements with monthly commissions payout from finance.

Lauren Wallace obtained their Bachelor's Degree in Liberal Arts and Culture from New Saint Andrews College between 2011 and 2015. In June 2015, they also obtained an EMSI Certification.

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