Alejandro Valcarcel

Alejandro Valcarcel has several years of experience in various roles within the customer service and operations management field. Alejandro is currently working as a Client Success Leader at AmplifAI since May 2023. Prior to this, they worked as an Operations Manager at Iterum Connections from September 2021 to January 2023. Before that, Alejandro served as an Operations Manager at Sitel from July 2020 to September 2021. Alejandro also held positions at KM2 Solutions, where they worked as a Program Manager from December 2018 to July 2020, and as a Supervisor from October to December 2018. Alejandro's experience also includes working as a Regional Marketing Director at Neora from December 2016 to March 2018. Alejandro began their career as a Supervisor/Team Leader at Convergys in February 2011, where they were responsible for supporting, coaching, developing, and supervising a group of employees in a service center/operations environment.

Alejandro Valcarcel attended Coral Springs High School from 1999 to 2002, where they obtained their high school diploma. In terms of additional certifications, Alejandro obtained various certifications from LinkedIn in 2022 and 2023. These certifications include Agile Requirements Foundations, B2B Sales Foundations, Business Analysis Foundations: Business Process Modeling, Business Analyst and Project Manager Collaboration, Excel Quick Tips, How to Be Both Assertive and Likable, How to Learn Faster, Human Leadership, Interpersonal Communication, Six Sigma: White Belt, What Is Business Analysis?, Word Essential Training (Microsoft 365), Becoming an Impactful and Influential Leader, Negotiating the Nonnegotiable (Blinkist Summary), New Manager Foundations, Atomic Habits (Blinkist Summary), Body Language for Leaders, Business Math, Coaching Skills for Leaders and Managers, and Managing for Results.