Janna Nadav

Janna Nadav is an experienced healthcare professional currently serving as the Customer Service Manager at Oy Apotti Ab, where responsibilities include leading the customer support team and optimizing user experience with the client and patient information system. Previous roles at Apotti include Customer Support Manager and Project Manager, where Janna successfully managed 24/7 service desk teams and significant implementation projects. Janna also served as a Visitor Researcher and Project Coordinator at the Finnish Institute for Health and Welfare (THL) during a study leave to pursue a Doctorate in Health Services Research at Tampere University. Earlier career experience comprises management and nursing roles at the Hospital District of Helsinki and Uusimaa (HUS), focusing on nursing practice development and operations optimization. Janna's educational background includes a Doctor of Philosophy, Master's, Bachelor's, and Bachelor of Applied Science degrees in health sciences and public health nursing.