Doug Akers

Doug Akers has a diverse work experience spanning over several decades. Doug'smost recent role is as the Vice President of Product Management, Security Services, and Customer Experience at Arctic Wolf, starting in October 2021. Prior to that, from 2020 to 2021, they worked as a Product Consultant/Squad Lead at Mission, where they provided guidance and coaching to founders and senior leaders while leading product management activities.

In 2020, Doug held the position of VP of Product at Emmetros, where they oversaw the transition to a new market during the COVID downturn and successfully executed the product strategy with monthly releases.

In 2019, they served as the Vice President of Operations at Smile.io, where they played a pivotal role in revenue growth and building the organization for scale.

From 2017 to 2018, Doug worked as the Vice President of Customer Experience at Chalk.com, where they improved communication between client and technology teams and implemented customer-focused methodologies.

During their time at Accelerator Centre from 2016 to 2017, they worked as an Advisor, guiding young entrepreneurs on various aspects of product development and customer engagement.

Doug also has an extensive background at PTC, where they held various roles from 1999 to 2016, including Vice President of Product Management.

Lastly, they started their career at MKS Inc., working in roles such as Market Research Coordinator, Beta Test Coordinator, and Customer Support Specialist from 1995 to 1999.

Doug Akers completed their Bachelor of Science degree in Computer Science and Psychology at McMaster University from 1989 to 1994. Doug also holds additional certifications, including Pragmatic Certified Product Manager from Pragmatic Institute, Certified Scrum Master from Scrum Alliance, and Certified Scrum Product Owner from Scrum.org. The specific dates of obtaining these certifications are not provided.