Josh Abdulla

Head of Customer Experience at Asana

Josh Abdulla is Asana's Head of Customer Experience, overseeing Asana's customer success, professional services, and support teams. Josh brings over two decades of experience in customer-facing roles spanning professional services, tech support, and customer success. Prior to his role at Asana, he held the role of Chief Customer Officer at LiveRamp, where he led the company’s Customer Solutions organization, including its Global Services, Global Customer Success, and Global Customer Support teams. A customer experience veteran, Josh has also held leadership positions at Salesforce, ExactTarget (acquired by Salesforce in 2013), and Model N. He was also the co-founder and CEO of Letgive, Inc., a pioneer in online and mobile charitable giving. In addition to his work, Josh is a mentor at Techstars, an investor and adviser for several startups, and a faculty member at the University of Colorado. Josh holds a B.S. in Computer Information Systems from Indiana University and a M.B.A. from New York University’s Stern School of Business.


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