Vincent Oropesa

Vincent Oropesa has extensive technical support experience, currently serving as a Senior Technical Support Engineer at Aspect Software since March 2014. Prior roles include a position as a Client Premium Technical Support Specialist at Dell, where direct support was provided to IT professionals and end users mainly through online chat for business and premium consumer systems. Vincent's background also includes serving as a Senior Technical Support Engineer at SER Solutions from 1997 to 2005 and as a Combat Photographer in the United States Marine Corps from April 1993 to April 1997, where responsibilities included training and mentoring junior marines.