James Frayne

James Frayne is a seasoned Technical Support Engineer with extensive experience in telecommunications and technical support roles. Currently at Autocab Ltd since March 2016, James supports complex issues on the proprietary telephony solution, Phantom. Prior experience includes serving as a Maintenance Engineer at Bilfinger Europa Facility Management, where maintenance and installation assistance were provided at L’Oréal's distribution site, and as Mobile Data Support at O2 (Telefónica UK), focusing on customer support and process improvements. Earlier roles also include Lead Project Engineer at First Choice Technology Solutions Ltd., Technical Support Engineer at Nimans, Least Cost Routing Engineer at Eagle Communications Ltd., and Telecommunications Engineer at Nationwide Telephone Company Ltd., where foundational skills in installation and maintenance were developed during an apprenticeship. James holds A/S Levels in Mathematics, Physics, and History from Holy Cross College, along with GCSE qualifications in Law and multiple subjects from previous educational institutions.