Theresa Kohalmi is a seasoned professional in the telecommunications sector with extensive experience in business support systems (BSS) management and technology partnership roles. Currently serving as a Technology Business Partner at Baptistcare since April 2018, Theresa previously held positions such as BSS Release Manager at Optus and BSS Manager at Ericsson, where significant contributions included leading teams of application developers and operational engineers to deliver services in the CRM and Provisioning domains. Additionally, Theresa managed outsourced partners and large-scale delivery programs at 3, with a focus on BSS applications. Starting a career as a BSS Development Manager at Hutchison Telecoms, Theresa has consistently delivered innovative solutions while managing cross-functional teams. Educationally, Theresa holds a Bachelor of Science degree in Marine Biology and Biological Oceanography from UNSW, earned from 1994 to 1997.
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