Operations · Full-time · Washington, United States
BCG BrightHouse exists to Discover True Light in the World. Nearly 30 years ago, we created the frameworks for discovering and embedding purpose. Since then, we’ve helped clients around the world transform their culture, accelerate their growth, and infuse true meaning into their brands. We are looking for a Strategy Director to expand our footprint in Washington DC.
We lean on our purpose as we blend strategic and divergent thinking, human insight, and creative expression to help companies from every region and industry with their purpose, branding, cultural transformation, ESG, and more. The Strategy Director serves a crucial role, leading consulting teams to bring insight to light and guide our clients towards lasting business impact.
Responsibilities:
The Strategy Director’s responsibilities can be broken down into three broad categories.
Client and Stakeholder Relationship Management
Build and own relationships with working client teams, collaborating with and guiding them along the journey
Partner with creative directors, Managing Directors (MDs), and BCG to understand client needs and develop approach to tackle complex business challenges with insightful and creative solutions
Understand perspectives of different stakeholders, and focus on delivering value for all
Play an active role to support business development efforts including shaping and delivering proposals with BrightHouse MDs
Effectively manages stakeholder engagement with BrightHouse teams, clients, BCG partners and BrightHouse MDs
Project Management:
Accountable for development and execution of project plans for strategy development, work priorities, and overall process to ensure clear expectations and positive outcomes
Actively participate in content development to drive rigorous simplicity in all BH deliverables, taking a hands-on approach as needed to ensure quality of output
Translate complex objectives into clear direction
Manage work efficiently even if/when faced with aggressive deadlines, ambiguity, and fluctuating priorities
Juggle multiple short-and long-term priorities; focusing on the most critical, high-impact issues for the business and clients
Lead two active projects or teams simultaneously
Design and facilitate client experiences, including all client meetings, workshops, often involving external thought-leaders
Mentorship and People Management:
Lead a team of strategy, creative, and production thinkers, working hand-in-hand from project start
Support, motivate, and coach all team members, seeking out diverse voices in the best interest of our clients and of BrightHouse
Provide and welcome open, constructive, and timely feedback, in service of personal and team growth and development.
Create growth opportunities for interns, strategists, and all levels of strategy team (senior strategists and and associate strategy directors)
Model a patient and mature attitude; dampen team stress with positivity and optimism through challenges
Qualifications:
8+ years of work experience leading projects, teams, and client relationships preferably in strategy, consulting, or other client service environments with creative teams/output
Background in business studies, psychology, philosophy, communication preferred, either through university studies or work experience
Understanding of creative development process, insight development, and organizational and social change (e.g., behavioral science, organizational culture, social movement theory, campaign strategy, etc.)
Ability to manage responsibilities for multiple projects and workstreams simultaneously
Eloquent and compelling speaker and writer who builds credibility with clients in all interactions. Examples include client presentations, leading meetings, slide writing, and email communications
Highly organized with attention to detail across many moving parts
Ability to work self-reliantly and effectively within one team and across projects – we believe in power of diversity and autonomy within teams
Willingness and passion to work in a fast-paced environment that fosters partnership and entrepreneurial spirit with module ownership
Used to collaborating and leading capabilities with digital tools on client and internal projects
Anticipates and resolves complex issues or problems with sound judgment; escalates to others with proposed solutions when necessary
History of effectively navigating client challenges and change while helping others do the same
Willingness to travel at least 20% of the time with up to 50% travel during certain client engagements
BrightHouse, a business division of the Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. We are required to maintain records of the race and gender of all applicants that provide this information voluntarily in connection with our Affirmative Action plan.
Completion of this self-identification form is entirely voluntary. Provision of the following information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.
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