Esteban Costamagna (he/him)

Esteban Costamagna is Team Leader of Customer Care at belo, driving strategic initiatives that directly impact the user experience. His approach combines empathy and efficiency, developing processes that strengthen customer relationships and optimize operations.

With over 15 years of experience in customer care and customer experience -10 in the financial sector and 5 in the fintech industry- Esteban has designed and implemented innovative strategies that ensure service quality and customer satisfaction. His commitment to excellence enables him to create memorable experiences while continuously adapting to users’ needs.

In addition to his experience in customer care, Esteban is passionate about digital marketing. He has developed communication plans and data analysis strategies that enhance the online presence of the brands he works with. Teaching complements his profile, allowing him to share knowledge and foster a customer-centric culture.