Business Development Assistant & Translator (remote) - Korea

BeMyGuest is a travel technology company and distribution platform that facilitates online sales of attractions, tours and activities products (travel activities). Our Distribution Network enables B2B transactions between travel activity operators and online and offline travel agents as well as other travel companies. Our Booking System, automates and captures B2C transactions on the operators’ own websites, ticket counters and other direct sales channels.

We are looking for team members to help operators of travel activities maximize the benefits of using our network and booking system by providing them the highest quality level of support they deserve.

Essential job functions:

• Reporting to our Director of Business Development in Korea, you will help ensure that strategies and tactics get implemented in accordance with the team’s business plans. You will execute multiple tasks, from data mining, product comparison, pricing comparisons, research, product uploading and any task that the Director requires help with.
• You will be fully responsible for translating product descriptions from English to Korean, so you must have really good translations skills. Translations will be for new products but also for existing products that require regular updates.
• You will also be responsible to provide extremely high quality customer support to our Korean partners. The most usual partner inquiries will be about product information, products availability, booking changes, booking cancellations/ refunds or emergency cases via multiple communication channels: Chat, Slack, WeChat, WhatsApp, Email

Skills and experience:

• Excellent translation skills from English to Korean.
• Accurate and efficient execution skills, with high attention to detail.
• Proven ability to work under pressure, multi-task and meet deadlines.
• Very strong analytical and problem solving skills.
• Experience in working within a high paced environment.
• Team player with the ability to collaborate well.
• Exceptional customer service communication skills.
• Strong writing and speaking skills in English and Korean are a must.
• Willingness to work weekends, public holidays and shift hours if required.
• Good Microsoft Office Suite skills including Excel, Word and PowerPoint.

   

Bonus points for:

• Previous experience working in eCommerce or with an Online Travel Agency is preferred

• Previous experience working in a similar role for example Customer Service, Account Executive or Operations Support role is an advantage.

• Candidates who are able to translate descriptions of products from English to any of the following languages will be at a significant advantage: ID, CN, KR, JP, TH, VN.

What we are offering:

• Competitive salary.
• This position can be based anywhere within South Korea, Seoul preferably.
• The position will be working from home.
• You will receive intensive training and work with a highly international team.
• As an international company, the successful candidate will value experience, industry exposure and an international work culture.
• The ideal candidate will join full-time, but joining part-time will also be considered.