Donald Jeune

Donald Jeune is an accomplished IT professional with extensive experience in technical support and helpdesk roles. Currently serving as a Helpdesk Technician at Bit by Bit Consulting since March 2016, Donald has previously worked as a Technical Support Specialist at MicroEdge and a Software Support Technician at Celerant Technology. Donald’s technical expertise includes troubleshooting software products, assisting with server installations, and performing SQL queries for data management. Experience at Sony Music Entertainment involved managing access control and email services using Active Directory and Exchange. Donald holds a Bachelor of Science degree in Information Systems from Brooklyn College, earned between 2008 and 2012.