Jason Brauhn, MBA, PMP, currently serves as the Sr. Services Delivery Manager at Bloomreach, where efforts in implementation remediation have enhanced client satisfaction and secured $300,000 in saved annual recurring revenue. Previously, as Service Offering Director at SAP, Jason supported significant growth in service offerings and led a strategic initiative to design a new professional services business model. With a strong background in service design and improvement, including achievements at SAP Customer Experience, Jason has driven revenue growth through the development of new offerings and global process improvements. Other experience includes project management roles at Discover Financial Services, where Jason led compliance initiatives, and previous positions in academia and consulting that contributed to expertise in project and service delivery management. Jason holds an MBA with distinction in Business Project Management from Keller Graduate School of Management and a BA in Public Communications from Western Illinois University.
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