Colleen Rossetti is a seasoned professional with extensive experience in customer and member experience management, currently serving as Senior Manager of VIP Experience & Retention at the Boston Celtics since January 2013. Colleen has advanced through various roles within the organization, including Manager and Senior VIP Member Experience Executive. Prior to joining the Boston Celtics, Colleen worked as a Business Development Agent for Kelly Automotive Group and held several positions in the fitness and marketing industries, including Marketing Coordinator at The Studio for Fitness and Retention & Relationship Specialist at Eversave. Colleen began their career in customer service and marketing internships, gaining valuable experience at companies such as Putnam Investments and Clear Channel Communications. Colleen holds a Bachelor of Science degree in Business Administration, with a focus on Marketing and Economics, from Merrimack College.
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