Susan Daunter

Susan Daunter is an experienced professional with a strong background in product management, project management, and customer relations. Currently serving as a Senior Product Manager at Encyclopaedia Britannica since November 2015, Susan oversees K-12 product initiatives, leading cross-functional teams in product development and quality assurance. Prior experience at CreateSpace, an Amazon Company, includes roles as Project Manager, Business Process Specialist, Enterprise Account Manager, and Customer Service Representative, showcasing a comprehensive understanding of project lifecycles, strategic collaboration, and customer engagement. Additionally, Susan has entrepreneurial experience as a Small Business Owner at Dauntless, LLC. An early career included roles in customer service and operations management at Burlington Coat Factory and a seasonal position with the Charleston RiverDogs. Susan holds a Bachelor of Arts Degree in English from Point Park University.