IC

Iain Cronin

ESN Customer Experience, Senior Manager at BT

Iain Cronin has over 30 years of experience in the telecommunications industry, currently serving as a Senior Manager for ESN Customer Experience at BT since January 2019. Previously held roles include Emergency Service Network Consultant at BT, Duty Manager at EE from August 2009 to January 2019, and a variety of positions at Orange from June 1999 to August 2009, including Service Supervision Manager, BSS Senior Engineer, and Network Engineer. Iain’s career began in the Royal Air Force, where an Electronics Mech position was held from May 1993 to May 1999. Iain completed education at Penair.

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