Monigo Buckle has a diverse work experience spanning over 15 years. Monigo is currently the Business Owner of Monigo's Vibrant Designs, where they manage their online shop and social media channels. Monigo is skilled in project management, problem-solving, and business planning, and consults with customers to assess their needs and propose solutions. Monigo has also developed and implemented marketing strategies to increase sales and profit margins.
Previously, Monigo worked as a Data Quality Analyst at Businessolver in 2021. Prior to that, they held the role of Customer Care Client Specialist at Alight Solutions from January 2018 to August 2019. In this position, they provided customer and client service, demonstrated knowledge of contractual agreements, and resolved issues using analytical skills and proprietary systems.
In 2017, Monigo worked as an Account Implementation Manager at Web Benefits Design, where they collaborated with client teams, trained end users, and streamlined operations through high-level communications and coordination with the data team.
From 2010 to 2017, Monigo had various roles at Aon Hewitt, including Quality Assurance Customer Experience Project Manager and Customer Service Representative. In these positions, they focused on ensuring excellent customer service, meeting service level agreements, and driving continuous improvement in processes and policies.
Monigo's early work experience includes working as a Vault Teller at Bank of America from 2005 to 2010, where they provided efficient data entry and excellent customer service.
Overall, Monigo has demonstrated skills in project management, customer service, data analysis, and process improvement throughout their career.
Monigo Buckle earned a Bachelor's Degree in Business Organizational Leadership from Valencia College from 2017 to 2021. The degree's field of study was Business Administration, Management, and Operations.
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