Cyn Taylor

Cyn Taylor serves as the Head of Customer Success Operations for AI at NVIDIA since December 2022, with a robust background in customer success across various organizations. Concurrently, Cyn is a member of the Advisory Panel for the CX Certification program at the University of Houston Bauer Business College and a Customer Success Mentor for Women in Customer Success since February 2023. Previous roles include Customer Success Coach at Catalyst Software, Manager of Customer Success at MongoDB, and Manager of Customer Experience at LogicMonitor, where significant initiatives led to improved customer retention and growth. Cyn's expertise extends back to positions at Bound, Student Loan Genius, AcademicWorks, and Epicor Software Corp, encompassing a comprehensive understanding of customer lifecycle management and success strategies.