Graham McCracken

Graham McCracken has over 20 years of work experience in various roles. Graham started their career at Marconi Communications as a Trainee Buyer during their university placement. Graham then worked as an Inventory Auditor at Vivalis Ltd before joining Hotter Shoes as a Marketing Analyst and later as a Senior Marketing Analyst. In 2014, Graham joined Certas Energy as a Customer Insight Manager, and in 2018, they were promoted to Head of Business Intelligence & Strategic Insight, where they were responsible for developing and leading the company's BI strategy. Currently, they hold the position of Customer Insight Director at Certas Energy.

Graham McCracken obtained a Bachelor of Science (BSc) degree in Business Information Systems from Liverpool John Moores University, where they studied from 1999 to 2003. Recently, they also completed the Director Development Programme at In Professional Development (INPD) in 2021.