Julia Caplan is an experienced professional with a diverse background in change management, technology adoption, and customer engagement. Currently serving as an M365 Change Consultant at Changing Social, Julia excels in managing customer delivery and driving adoption strategies. Previously, Julia worked as an IT Adoption and Optimization Specialist at Nuffield Health, enhancing technology usability and leading project delivery through agile methodologies. Julia's experience spans various roles, including Careers Coordinator at Cass Business School and Occupational Health Technician at AXA, showcasing strong organizational, communication, and stakeholder management skills. A graduate of Glasgow Caledonian University with a Bachelor's degree in Fashion Business, Julia is committed to continuous improvement and fostering successful client relationships.
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