Erin Johnston

Erin Johnston, ETA CPP, currently serves as Client Experience Manager, Vice President at Chesapeake Bank, where responsibilities include managing client relationships for the Chesapeake Payment Systems division and advocating for client needs to drive profitability and growth. With experience as Assistant Division Manager and multiple roles including Business Development Officer, Erin has played a significant role in building and developing banking relationships. Prior to Chesapeake Bank, Erin was a Vice President Branch Manager at SunTrust, overseeing significant branch operations and client service expectations. Erin's career began at Enterprise Rent-A-Car, where management of sales, customer service, and operations for multiple locations was key. Erin holds a Bachelor of Science in Business, Hospitality and Tourism Management from Virginia Tech and has completed advanced leadership programs at the Virginia Bankers School of Bank Management and the Virginia Bankers Association.