Bhanu Petchetti

Bhanu Petchetti is an experienced business analyst with a robust background in IT service management and health informatics. Currently serving as the Lead Business Analyst at the City of Burnaby since March 2023, Bhanu has successfully led the implementation of ServiceNow, demonstrating expertise in understanding and translating complex business processes. Previous roles include Lead of Health Informatics and Information Technology at Fraser Health Authority, and Senior Business Analyst at Provincial Health Services Authority, where Bhanu acted as a Subject Matter Expert in systems and business process mapping. With a diverse career spanning multiple companies, including Netcracker and NTT DATA Americas, Bhanu has developed high-level technical requirements and managed business analysis work across various healthcare products and telecom systems. Educational qualifications include a Master's degree in Computer Science from the University of New Brunswick and a Bachelor's degree in Computer Science and Engineering from Jawaharlal Nehru Technological University.