Amy Malcom has extensive experience in customer service and administrative roles, currently serving as a Customer Service Representative for the City of Pelham since November 2016. Malcom demonstrates strong communication and customer service skills while effectively utilizing a range of accounting and budgeting abilities. Previous experience includes roles as a substitute teacher, school bus driver, and special needs aide within the Jefferson County and Shelby County Board of Education, as well as office management and bookkeeping positions at Shades Mountain Bible Church and Steel City Community Church. Early career experience includes working as an accounting assistant at Eagle Investigations. Malcom holds two associate degrees from Jefferson State Community College in Medical Office Management and Office Administration, complementing a foundation built at New Iberia Senior High School. Proficiency in various software applications and financial procedures showcases Malcom's versatile skill set.
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