John Carlo Garcia

John Carlo Garcia is a seasoned professional with diverse experience in customer service and virtual assistance. Currently serving as a Customer Service Representative at ClassDojo since January 2023, John Carlo manages class schedules and addresses inquiries from tutors and parents through various communication channels. Previous roles include Executive Virtual Assistant positions at PINK DEMOLITION SERVICES LLC, Miami Limestone, and Digital Software Services, focusing on quality assurance and administrative support. John Carlo also has significant banking experience, having worked as a Senior Bank Specialist and Retail Bank Specialist at JPMorgan Chase & Co., where responsibilities included handling escalated customer issues and providing banking services. Earlier career highlights feature a co-ownership role at MUSA x CO, an assistant internship at Dole Philippines, and sales experience with Avon Cosmetics. John Carlo holds a Bachelor of Science degree in Business Administration with a major in Entrepreneurial Marketing from Mindanao State University-Iligan Institute of Technology, in addition to various certifications in online freelancing and digital marketing.