Leo Lopes

Lead, Customer Growth - Americas at Cloudbeds

Leo Lopes has a diverse work experience in various industries. Leo currently works at Cloudbeds as a Customer Success Manager in the North America West region. Prior to this role, Leo worked as an Onboarding Coach at Cloudbeds, where they were responsible for onboarding and implementing properties into the Cloudbeds PMS system for the North America and LATAM markets.

Before joining Cloudbeds, Leo worked as an Assistant Operations Manager at The Inn at Moonlight Beach. Leo also has experience in the hospitality industry, having worked at Hyatt Hotels Corporation as a Front Office Rooms Control and Colleague Advantage Specialist.

Leo's previous roles also include being an Operations Manager at ITH Hostels and a J1 - Work Experience participant at CIEE Council on International Educational Exchange. Additionally, they had a Marketing Internship at Spot.ds and a Design Internship at Bartzen Indústria e Comércio de Móveis Ltda.

Overall, Leo has gained experience in customer success, onboarding and implementation, operations management, hospitality, marketing, and design throughout their career.

Leo Lopes has a diverse education history. From 2020 to 2022, they attended San Diego City College, where they obtained an Associate's degree in Graphic Design. Prior to that, from 2013 to 2014, Leo participated in a study abroad program with the CIEE Council on International Educational Exchange during their high school years, although the specific field of study during this time is unknown.

Leo also holds additional certifications. In April 2020, they completed a certification in Hospitality and Tourism Management from Florida Atlantic University. Furthermore, in December 2019, Leo successfully completed the Hyatt Leadership Academy, offered by the Hyatt Hotels Corporation.

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