Joel Downie

Joel Downie is an experienced customer success manager currently employed at CloudSense since January 2017, where responsibilities include maximizing cloud investment for customers and ensuring alignment across Sales, Services, Development, Training, and Support. Prior experience includes various roles at Oracle from 2006 to January 2017, including Delivery Manager and Senior Principal Technical Account Manager. Earlier career experience includes a position as a Solution Designer at National Australia Bank from 2003 to 2006. Joel Downie holds a Master’s Degree in Applied Science (Information Security) from RMIT University and a Bachelor’s Degree in Information Systems from the University of Melbourne.