JiHyun Han is a seasoned product leader with a strong background in customer experience and product management. Currently serving as Head of CX Product for Coupang Play since October 2024, JiHyun is responsible for leading product strategy and overseeing the product lifecycle to foster customer-centric growth. Prior experience includes serving as Chief Product Officer at SOCAR, where JiHyun spearheaded product roadmap planning and facilitated the company's transition to a mobility platform. JiHyun also played a pivotal role at VCNC as Chief Product Officer, launching the ride-hailing platform '타다(TADA)' and achieving significant user growth. Earlier roles include Product Owner, Product Manager, and UX Designer across various companies, supported by academic achievements in Design and Information Management from Seoul National University and the Korea Advanced Institute of Science and Technology.
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