Cait Mack

Cait Mack is a skilled professional with extensive experience in customer success and sales across various industries. Currently serving as a Senior Customer Success Manager at Crelate since August 2023, Cait focuses on enhancing workflow efficiency for recruiting and staffing agencies. As the Head of Customer Success at Typeshare, initiated in March 2023, Cait supports digital writers in their creative processes. Prior experience includes significant roles at the Advertising Specialty Institute as a Sales Specialist and at MediMedia US as both a Customer Success Specialist and Account Manager. Cait holds a UX Design certificate and a Project Management certificate from Google Creative Campus, along with multiple certifications from HubSpot Academy in digital marketing, inbound sales, social media marketing, sales management, and a ChatGPT Certification from Udemy Alumni.