JoAnne Middleton is an experienced professional in account servicing and office management, currently serving as an Account Service Specialist at Cross Insurance since April 2021. Prior experience includes roles as Office Manager, Customer Service Representative, and Special Projects Coordinator at Business Benefits, Inc. from November 2018 to April 2021. At Marsh & McLennan Agency - NE, JoAnne worked as an Executive Assistant from October 2014 to September 2018, supporting the Senior Advisor and President, managing corporate travel, and coordinating company events. Earlier roles include Office Administrator and Administrative Assistant to the Director of First Impressions and Senior Vice President of Executive Benefits. JoAnne holds a Bachelor of Science in Marketing from Northeastern University.
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