James Newman

Sales Operations Manager at Customer.io

James Newman has a significant amount of work experience in sales operations and revenue operations. James started their career in 2013 at Wolters Kluwer Canada as a Sales Operations Analyst and then became an Internal Sales Representative. In 2019, they worked at Wolters Kluwer Tax & Accounting US as a Senior Sales Operations Analyst and at Dye & Durham Corporation as a Sales Operations Manager, where they managed separate instances of Salesforce and oversaw the entire sales process. In 2020, they joined Tempo Software as a Sales Operations Manager and later became a Business Operations Manager and a Revenue Operations Manager, where they led the Revenue Operations department. James also worked as a Member at RevOps Co-op in 2023 and currently holds the position of Sales Operations Manager at Customer.io.

James Newman completed a Bachelor's Degree in Marketing (B.Comm) from Concordia University from 2009 to 2013. Prior to that, they earned a Pre-University - CEGEP Degree in Commerce from Dawson College between 2007 and 2009. In terms of additional certifications, they obtained the following: Managing Others Effectively from LinkedIn in August 2021, Become a Project Manager from LinkedIn in March 2021, Salesforce Certified Sales Cloud Consultant from Salesforce in July 2018, Salesforce Certified Advanced Administrator from Salesforce in December 2015, Salesforce Certified Administrator from Salesforce in February 2015, and Insurance of Persons from Autorité des marchés financiers in April 2013. James also has certifications such as Drucker School MBA Essentials for Salesforce from Peter F. Drucker and Masatoshi Ito Graduate School of Management, Introduction to Data Studio from Google, and Salesforce Badges from Trailhead by Salesforce, although the details of when and where they obtained those certifications are not specified.

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