Brad Rothwell

Brad Rothwell is an experienced Customer Success Manager at Descartes Systems Group, overseeing over 1,500 customer accounts by managing renewal cycles, negotiating contracts, and facilitating customer engagement through strategic outreach campaigns. Prior to this role, Brad held various positions, including Account Manager II at GoDaddy, where a high customer retention rate of 97% was maintained for three consecutive years. Additional experience includes managing accounts at Main Street Hub, building client relationships at Ford Audio-Video, and sales roles at Guitar Center and Michaels Stores, Inc. Brad's educational background includes a Bachelor of Fine Arts in Acting and a Master of Arts in Acting for Screen from The Royal Central School of Speech and Drama.