Roman Wiels

Roman Wiels is an experienced professional with a diverse background in sales, quality management, and consulting. Currently serving as Head of Sales Excellence at Deutsche Telekom since 2013, Roman drives the company's omnichannel sales strategies across Germany, encompassing various sales channels such as inbound and outbound sales, Telekom Shops, and partner networks. Previous roles at Deutsche Telekom include Head of Business Support Consumer Services and Head of Quality Assurance, emphasizing service quality and customer satisfaction. Roman also co-founded wine concepts GmbH, focusing on premium wine and events, and served as managing partner at Rheinmobility GmbH, specializing in e-scooters and holistic mobility solutions. Prior consulting experience includes roles at ARKADIA Management Consultants and Bayer, where services ranged from IT consulting to SAP program leadership. Roman holds an Executive MBA from Esade and a Diplom Kaufmann degree in Business Administration from Fachhochschule der Wirtschaft (FHDW).