Diligenta - a subsidiary of Tata Consultancy Services

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Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry. Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our... Read more

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Daniel Praveen

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John S.
Head Of Optimisation & Insight
Danny Wilson
Head Of Commercial Management - Major Client
Jacqui Davies
Head Of Customer Experience
Jo Talbot
Head Of Customer Outcomes
Kirsty Polley
Head Of Operations
Zoe Pruhs
Recruitment Lead
Bryn Wilkinson
Head Of Resource Planning
Mark Balmer
Head Of Resourcing
Gail C.
Head Of Reward & Wellbeing
Robert Summers McIpd
Head Of People Operations And Change
Milind Dhuru
Executive Director
David Edwards
Commercial Director
Iain Gray
Head Of Life, Pensions And Investments
John Vanstone
Head Of Internal Audit (smf 5)
Alex Harris
Finance Utility Director
Lorraine Tanner
Head Of Anti-financial Crime And MLRO
Natalie Peacock (DipCII)
Senior Operations Manager (lbg Account)
Stephen Hepburn
Technology Director / Chief Architect
Allan Anyon
Head Of Line 1 Risk And Controls
Jeremy Moulton
Head Of First Line Risk
Luke Watts
Head Of Enterprise Risk
Alan Meikle
L1 Risk Governance Manager
Gillian Thornton
Compliance Manager
Adeel Younis
Legal Counsel
Sajjad Jaffer
Legal Counsel
James Hill
Communications Manager
Katie Bramwell
Head Of People Engagement And Communications
Thomas Duckett
Social Media Liaison Manager
Simon Spencer
HR Business Partner
David Foley
Reconciliations Team Manager
Isabel O'Hara
Digital Transformation Manager
Jen L.
Training And Delivery Manager
Robert Callaghan
Delivery Manager
Ajay Singh
Complaints Manager
Alan Ross Dippfs
Pension Complaint Manager
Amy Dove
Contact Center Manager
Chris Mitchell-Mallon
Assistant Business Operations Controls Manager
Claire Kitson
Contact Centre Lead - NEST
Fiona Muirhead
Correspondence Lead
Hassan K.
Trainer
Kaval Zahra
Case Manager
Yvonne Kewell
Complaint Manager
Christopher McLachlan
Diversity And Inclusion Business Partner
Emma Cherry
Client Relationship Manager
Gavin Broad
Customer Service Team Lead
Hannah Winsper
Customer Services Manager
Jodie Head
Customer Service Manager
John Printy
Customer Service Manager
Josh Bentley
Operations Service Delivery Manager
Nicola Millican
Customer Service Manager Pensions
Sean Teven
Complaints Team Manager
Halleluyah Akinbobola
Project Team- Customer Support Executive
Azizah A
Customer Service Representative
Clauretta Brudy Eyong
Customer Service Representative
Karthikeyan S
Customer Service Representative
Neha Y.
Customer Service Associate
Ntsatsi Leoma
Customer Service Representative
Peter Scott
Senior Customer Service Associate
Vinesh G.
Client Services Coordinator
Yatish Kumar Kunigal Swamy Mba, Msc
Regulated Reconciliation Analyst
Angela Patricia Narpati
Customer Service Representative
Barbara MacDonald
Complaints Manager
Heather Campbell
Customer Service Administrator
Jack P.
Senior Customer Service Representative
Jalil Khan
Customer Services & Claims
Juliet Chileshe Mutale
Customer Service Administrator
Russell Flaherty
Penion Guarantees Team
Sai Poojitha R
Customer Service Representative
Victor Lam
Customer Service Representative