Roberto Dinelli

Roberto Dinelli is a seasoned professional with extensive experience in digital transformation and change management. Currently serving as a Technical Implementation Manager at Dipartimento per la Trasformazione Digitale since October 2022, Roberto previously held significant roles at Firenze Smart, including Senior Business Unit Manager and Business Unit Manager, where responsibility included developing and managing various digital omnichannel projects, notably the "Firenzecard." Prior to that, experience was gained at Deloitte as Principal area Change Management, overseeing organizational analysis and implementation for major clients like the Italian Postal Group. Additionally, Roberto held leadership roles at EY, Elior Group, and la Rinascente, focusing on change management, business process transformation, and organizational development. Roberto Dinelli holds a Laurea and multiple advanced degrees, including a Master Privacy Officer & Consulente della Privacy from Federprivacy and certifications from Master AIF and Master ISMO in Milan.