Michael Bruch

Michael Bruch has a diverse range of work experience in the IT operations field. Michael held the role of Head of IT Operations at Doddle, where they oversaw IT operations and technology. Prior to that, they worked as a Senior Manager and IT Operations Manager at Asurion, where they were responsible for incident management, change management, and support across all functional areas. Michael also served as an IT Operations Manager at Paws Group, where they managed operational IT systems, end-user support, and service desk. In addition, they worked as an IT Systems Manager and IT Systems Administrator at QBS Software, and as an IT Support Analyst at Bluesphere Technologies. Michael'sresponsibilities included network administration, technical support, and infrastructure maintenance.

Michael Bruch completed their education history as follows:

- From 2022 to 2025, they pursued a Master of Science (MSc) degree in Technology Management from The Open University.

- Between 2010 and 2016, they attended The Open University and obtained a Bachelor of Science (Honours) degree (BSc Hons) in Combined Social Science & Politics.

- Michael received a High School Diploma from Roosevelt High School in 2000.

Additionally, Michael has acquired several certifications, including:

- AWS Business Essentials from Amazon Web Services (AWS)

- AWS Fundamentals from Amazon Web Services (AWS)

- Acronis Certified Engineer (ACE) from Acronis

- BCS Foundation Certificate in Information Security Management Principles (CISMP) from BCS, The Chartered Institute for IT

- Clearswift Certified Engineer (CCE) from Clearswift

- FCA Senior Managers & Certification Regime (SMCR) from the Financial Conduct Authority

- ITIL v3 Foundation Certificate in IT Service Management from AXELOS Global Best Practice

- ITIL v3 Intermediate Certificate in Service Operation from AXELOS Global Best Practice

- Microsoft Certified Professional (MCP) from Microsoft

- Microsoft Certified System Engineer (MCSE) from Microsoft

- Microsoft Certified Systems Administrator (MCSA) from Microsoft

- Microsoft Certified Technology Specialist (MCTS) from Microsoft

- PRINCE2 Foundation Certificate in Project Management (PRINCE2) from AXELOS Global Best Practice

- SAFe 5 Agilist from Scaled Agile, Inc.

- SAFe 5 Practitioner from Scaled Agile, Inc.

No specific information is available regarding the months and years of the certifications obtained.