Katy Watkins has extensive experience in customer service and administrative coordination, currently serving as a Customer Service Coordinator at EDGE Business Systems since May 2015. In this role, Katy is responsible for dispatching service calls, managing supply orders, overseeing parts inventory, handling customer billing and invoicing, and assisting with profitability and contract management. Prior to this position, Katy worked at Standard Office Systems from April 2012 to March 2015 as a CSR and Administrative Services professional, where responsibilities included managing service call assignments, maintaining office supplies, training sales representatives, processing leases, and supporting financial communications with credit companies.
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