Charlotte Arnould-Convent

Charlotte Arnould-Convent has a diverse work experience in various roles and industries.

Charlotte started their career as a Human Resources Assistant (Internship) at Caterpillar Inc. in 2012, where they were responsible for employee assessment, conducting internal interviews, and establishing skills assessment grids.

In 2012, they also worked as an Administrative Employee at TUC RAIL.

From 2014 to 2015, they worked at Huxley IT as an IT Recruitment Specialist, where they managed the entire recruitment cycle, built a network of clients and candidates, and achieved challenging sales targets.

Charlotte then joined eRowz in 2015 as an HR and Communication Leader, where they handled HR responsibilities and led communication efforts.

At eRowz, they also took on the role of eRowz Barcelona Manager from 2016 to 2017, where they launched a new subsidiary in Spain, handled SEO projects, and managed the office and team.

In 2017, they briefly worked as a Web Project Manager at eRowz, where they created a search engine website from scratch and led a SEO campaign.

From 2018 to 2022, they joined elium as a Customer Success Trainer, Consultant, and Senior Consultant before being promoted to Head of Customer Success in February 2022.

Overall, Charlotte Arnould-Convent has extensive experience in customer success, HR, recruitment, and project management.

Charlotte Arnould-Convent earned a Bachelor's degree in Human and Social Sciences from Université libre de Bruxelles between 2006 and 2010. Charlotte later pursued a Master's degree in Human Resources Management from the same university, completing it between 2010 and 2012. Additionally, in 2011, they undertook a temporary period of study in Human Resources Management at Universidad de Sevilla.