Chad Greeson

Chad Greeson has extensive work experience in customer success management and sales roles. Chad began their career at IT Global Quest in 1999, where they served as the Director of Sales. In this role, they were responsible for sales, employee development, and launching new internal processes. Chad then moved on to Technifind International in 2002, where they served as the Director of Sales and Account Management. Here, they focused on direct sales and account management for Fortune 500 and Fortune 1000 clients. Greeson joined Dun & Bradstreet in 2004 as an Enterprise Relationship Manager, where they managed a portfolio of named Fortune 500 customers. Chad developed strategic account plans and sold enterprise licensing agreements, API solutions, and CRM integration solutions. In 2011, Greeson had two roles. Chad joined Salesforce as a Senior Account Executive, where they championed the power of the social enterprise and provided clients with Internet-based applications for employee collaboration and customer information management. Chad also joined Concur (a SAP company) as a Global Customer Success Manager, where they worked with integrated travel and expense management solutions. In 2015, Greeson joined Conga as an Enterprise Customer Success Manager, supporting their quote-to-cash customer process and procure-to-pay supplier process. Most recently, since November 2018, they have been working as the Principal Customer Success Manager at Ellucian.

Chad Greeson attended Texas State University from 1995 to 1999, where they obtained a B.B.A in Marketing and Management. In 2019, they also obtained a certification as a Customer Success Manager from Gainsight.