The Customer Success and Support team at Ellucian is dedicated to ensuring that clients effectively utilize our technology solutions to enhance the higher education experience. This team provides proactive engagement, technical support, and implementation guidance while focusing on customer feedback and insights to drive product improvement. By fostering strong relationships and delivering tailored solutions, they help institutions maximize their investment in Ellucian's software and services.
Caroline Watkins Mue...
Customer Insights Lead
Chad Greeson
Principal Customer Success Man...
Gregory McDonald
Principal Customer Success Man...
Jacqueline Sene
Customer Success Enablement Ma...
Jairo Umali
Senior Support Technician
Joanna L. Jasper
Principal Customer Success Man...
Michelle Simon
Manager, Technical Account Ser...
Mohammed El-Dalaw
Senior Customer Success Manage...
Susan Goodrich
Senior Director, Managed Suppo...
Tony Abreu
Senior Technical Support Speci...