Allan Ward

Allan Ward is Encompass Solutions Chief Operating Officer (COO), the role that brings together all of the company's customer-facing functions in order to deliver each customer an exceptional customer experience from the first contact to maximizing their investment by partnering with each customer on their business transformation journey. In the role of COO Allan is responsible for all revenue-generating activities.

Allan is a passionate advocate for customer centricity, focusing on supporting customers with effective business solutions he is also a believer in change and has built a reputation for enabling customers to use technology to create competitive differentiators and operational efficiencies.

In addition to his many years on the Epicor professional services team, he has led services teams for several other software resellers; Cre8tive, Luxent, and KeyedIn. Allan have over two decades of working primarily in the professional services industry holding several positions such as Global VP of Services, VP of Services, Sr Director of Services, and Sr. Manager of Consulting Services.

Allan lives in Venice, FL. and when not spending time with friends and family, he volunteers his time in his community serving on his local HOA board and various committees.