Javier Balaguer

Javier Balaguer is a seasoned UX designer and user researcher with extensive experience in leading user-centered projects across various industries. Currently serving as a Senior User Researcher and Product and Service Designer at Equal Experts since April 2020, Javier has contributed to significant projects for Thames Water and the UK Government. Previous roles include Senior Service Designer at JAPIWORKS, where strategic service design initiatives were undertaken, and UX Lead at Currys plc, focusing on integrating insurance into the checkout process. Javier's background features leadership positions such as Lead Project Manager at Imille srl, where a corporate website redesign was overseen, and Lead UX Architect roles at Currys plc and John Lewis, emphasizing UX improvement strategies. Additional experience encompasses Senior UX Architect roles at Sky, POSSIBLE, Brilliant Basics Ltd, and Infosys, with a consistent focus on enhancing user experiences in various digital platforms.